This is a one-day intensive workshop designed to provide an overview of emotional intelligence and how it applies to the project management environment. Research shows that emotional intelligence is just as important to project managers as IQ or knowledge of the PMBOK Guide. Emotional intelligence is the ability to understand and manage our own emotions and those of others. Project Managers and leaders can benefit by putting emotional intelligence to work for them in the project environment.

 

The course starts with a personal emotional intelligence assessment that shows areas of strengths and weaknesses for each participant. Participants will learn about an emotional intelligence framework for project managers and use that to develop an action plan to grow in their strengths and augment their weaknesses. Case studies, group discussion, and role playing will be used to illustrate how to deal with project adversities emotionally and apply them into real-life project environment. Participants will see how emotional intelligence affects their relationships with the project team and the success of the project. Working within small teams, participants will use exercises to practice techniques that demonstrate or develop emotional intelligence. Each participant will benefit from the interaction with and feedback from the other participants in the workshop.